At ELANOVIA FASHION, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order details
  • Website usage information, such as browsing activity and preferences

We only collect information that is necessary to provide you with a better shopping experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and service notifications
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional emails and offers (only when you choose to receive them)

3. Payment Security

All payments are processed through secure and trusted payment providers. We do not store or have access to your complete payment card information.

Your payment information is protected using industry-standard security measures.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant content and services

You may disable cookies through your browser settings, but some website features may not function properly.

5. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information only with trusted service providers who assist us with:

  • Payment processing
  • Order fulfillment
  • Shipping services
  • Website operation and analytics

These providers are required to protect your information and use it only for the services they provide.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online transmission method is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

ELANOVIA FASHION

Email: lijunzhang@elanoviafashion.com
Phone: (+86) 13423183201

Address:
Room 7-23148, 7/F, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang, Liaoning, China